We did not find any way to “Reach out and touch someone” via phone, toll free nor fax unfortunately which is a miss on a paid subscription offering.ĭashlane offers plans for individuals, families and businesses (Image credit: Dashlane) Plans and pricingįor individual users, there is a free tiered option, but it only stores up to 50 passwords on a single device. The lacking support options are a direct phone number. The automated bot provided us with relevant resources, and our email was replied to promptly and included information on when and how to contact the live support staff. We tested all options and were impressed with each of them, as there was no queue on the live chat and our request was dealt with quickly and professionally. Live chat (opens in new tab) support is available in English between 9 am and 6 pm EST, Monday to Friday, while out of hours, it's possible to consult the chatbot and contact the support team via email. It has a prominent search bar top and center to look for content, and also plenty of predone articles, including “Buying and using a premium family plan,” “How to update Dashlane,” and “Using Dashlane to autofill passwords with iOS” to solve common scenarios encountered.įAQs are comprehensive and arranged into categories such as Account & Security, Passwords & Data, and Platforms & Browsers. (Image credit: Dashlane) Supportĭashlane has a well-organized and easy to navigate support page that we were able to access through both the web app and Chrome extension. Keeper has a library of getting started guides, videos and webinars.Dashlane has a well-organized, dedicated support page. Keeper offers 24x7x365 live customer support for paid and business users. Keeper also supports Keeper DNA which uses your smartwatch to verify your identity.ĭoes this service offer guides, tutorials and or customer support? Keeper supports multi-factor authentication with SMS text, Google Authenticator, RSA SecurID, Duo Security. What are some applications this service is commonly used in tandem with? Yes, Keeper offers teams and folders which allow administrators to share certain records with certain individuals within and across teams. All individuals and virtually every industry uses Keeper to protect an organization digital assets.ĭoes this service offer multi-user capability (e.g. Keeper is deployed across entire organizations. Who are the main user groups of this service? iOS, Android, Windows Phone, Blackberry, Mac, Windows, Linux, Firefox, Internet Explorer, Google Chrome and Safari. Keeper runs native on all devices and browsers.
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What platforms does this service support? Keeper is a password vault that substantially mitigates the risk of security breach. Commander SDK provides IT admins and developers with command-line tools and Python source code to perform password management, password rotation and vault functionality. Keeper Commander supports Active Director/LDAP, Unix logins, Windows logins, MySQL, Oracle, PostgreSQL, SQL server. No FAQs associated with this application.ĭoes this service integrate with any other apps?
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Single Sign-On (SAML 2.0) authentication.
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$45/user/year (billed yearly) for Keeper BusinessĬontact Keeper for Keeper Enterprise pricing No key features associated with this application. Dashlane’s reporting dashboard allows you to pinpoint password hygiene problems, encourage action with specific employees or teams, and track changes over time. Know exactly where to focus your attention with actionable insights. With Keeper, your business can auto-generate high-strength passwords, protect sensitive files in an encrypted digital vault, securely share records with teams, and seamlessly integrate with SSO, LDAP, and 2FA. Keeper is the world leader for securing passwords, documents, and sensitive digital assets. Master passwords are never stored on our servers and all data is decrypted locally. RoboForm uses end-to-end AES256 bit encryption for secure password creation, storing, and sharing. Our powerful and robust Management Console allows companies to easily onboard all employees, delegate permissions, deploy security policies, assign credentials, and view reports. RoboForm for Business is a secure, intuitive, and easy-to-use password automation and centralized management solution for businesses and government agencies around the world.